Question 1

What is FundRobin and how does it work?

Accepted Answer

FundRobin is UK-founded and supports grant-seeking workflows for organisations working across the UK, US, EU, Australia, Canada, and international funder programmes where source data is available. The platform combines grant discovery, fit scoring, proposal drafting, deadline tracking, and reusable organisation profiles so teams can move from search to application review faster.

Question 2

Who can use FundRobin?

Accepted Answer

FundRobin is designed for registered charities, non-profits, universities, research institutions, startups, social enterprises, and other mission-driven organisations. Coverage depends on the funder data available for the region and programme.

Question 3

How do I create an account and get started?

Accepted Answer

Create an account, complete your organisation profile, and review opportunities matched to your mission, location, eligibility, and funding priorities. Review the original funder guidance before applying.

Question 4

What makes an organisation a good fit for FundRobin?

Accepted Answer

FundRobin is most useful for organisations with an ongoing need to research funding, prioritise opportunities, draft proposals, or manage a shared pipeline. One-off users can use a paid plan when they need occasional access.

Question 5

Does FundRobin guarantee grant funding?

Accepted Answer

No. FundRobin helps with discovery, prioritisation, and drafting, but eligibility, application quality, competition, deadlines, and funder decisions determine outcomes.

Question 6

Which regions and organisations are covered?

Accepted Answer

FundRobin is UK-founded and supports grant-seeking workflows for organisations working across the UK, US, EU, Australia, Canada, and international funder programmes where source data is available. Coverage varies by source and programme, so applicants should confirm the current rules with the original funder.

Question 7

How accurate is the AI grant matching?

Accepted Answer

FundRobin scores opportunities using signals such as mission alignment, geographic eligibility, award amount, deadline, funder focus, and available organisation profile data. Match scores are prioritisation aids, not guarantees; teams should always review the official funder guidance before applying.

Question 8

What types of funding opportunities does FundRobin cover?

Accepted Answer

FundRobin is UK-founded and supports grant-seeking workflows for organisations working across the UK, US, EU, Australia, Canada, and international funder programmes where source data is available. Covered sources can include government grants, lottery funding, trusts and foundations, corporate giving, research councils, sector-specific schemes, emergency funds, and capacity-building grants where reliable source data is available.

Question 9

Can FundRobin help write grant applications?

Accepted Answer

Yes. Smart Proposal creates editable application drafts from funder requirements, your organisation data, project context, and application questions. AI output is a starting point, so your team should review facts, budgets, evidence, and tone before submission.

Question 10

How often is the grant database updated?

Accepted Answer

The grant database is refreshed from source data feeds and public funder information. When the API is available, the current database shows 11,000+ funders and 2,700+ live opportunities. Because funders can change deadlines and criteria, always check the original funder page before submission.

Question 11

How accurate and reliable are AI-generated grant proposals?

Accepted Answer

AI proposal drafts are designed to be useful first drafts that incorporate funder guidance, your organisation's context, and the application questions you provide. They still need human review for factual accuracy, eligibility, budgets, evidence, and local compliance before submission.

Question 12

Does the platform support multi-user collaboration?

Accepted Answer

Yes. Teams can collaborate on applications, share feedback, track progress, and manage ownership according to the limits of their plan.

Question 13

Can I manage deadlines and application progress?

Accepted Answer

FundRobin brings opportunities, proposal drafts, notes, and deadlines into a shared workflow so teams can organise applications and review progress in one place.

Question 14

Is my data secure and how is it protected?

Accepted Answer

Yes. FundRobin uses managed cloud infrastructure, encrypted transport, provider-backed encryption at rest, access controls, and GDPR-aware handling. Customer content is used to support that customer workflow and is not used to train public AI models. Administrative access is limited by role, and customer content supports that customer's workflow rather than training public AI models.

Question 15

Can I export or delete my data?

Accepted Answer

You can request export or deletion support during account closure or cancellation, subject to the terms that apply to your subscription. Contact privacy@fundrobin.com for privacy rights requests.

Question 16

Where can I read the privacy policy and terms?

Accepted Answer

The privacy policy and terms of service are available at fundrobin.com/privacy and fundrobin.com/terms. They explain data use, service availability, user responsibilities, and privacy rights.

Question 17

What are the different pricing tiers?

Accepted Answer

Public new-sales pricing is GBP-first: Growth is £49/month and Impact is £199/month, with a 20% discount for annual billing. Custom requirements remain contact-led. Plans are designed for different organisation sizes and grant workflows. For current plan names, limits, and feature comparisons, visit fundrobin.com/pricing.

Question 18

Who is eligible for the Showcase Trial?

Accepted Answer

The Showcase is intended for selected organisations with an ongoing funding workflow and a willingness to complete onboarding and actively evaluate FundRobin. Approval is required; it is not an automatic open trial.

Question 19

When does the 30-day Showcase start?

Accepted Answer

The 30-day evaluation starts only after onboarding, organisation-profile preparation and FundRobin activation. Applying, booking the review call and completing onboarding do not consume the 30 days.

Question 20

Is a payment card required for the Showcase?

Accepted Answer

No payment card is required to apply for or participate in an approved Showcase. Payment details are collected only if you choose a paid Growth, Impact or Custom subscription.

Question 21

What is included in the Showcase allowance?

Accepted Answer

The activated Showcase includes up to three users, three private opportunity uploads, five proposal generations and ten feedback or review uses during the 30-day evaluation.

Question 22

What happens after the Showcase Trial?

Accepted Answer

Eligible Showcase organisations may receive either 25% off monthly Growth or Impact for 12 months, or 50% off the first annual term. Showcase offers do not stack with other discounts; the annual option replaces the standard 20% annual discount for the first term. You can then choose a paid plan that fits your workflow or stop using the service. The Showcase does not create an obligation to subscribe.

Question 23

What support options are available?

Accepted Answer

FundRobin provides email support through hello@fundrobin.com, with privacy requests routed to privacy@fundrobin.com and security reports routed to security@fundrobin.com. Product support enquiries are answered within two working days.

Question 24

Do you provide training for new users?

Accepted Answer

Yes. FundRobin provides onboarding materials, product guidance, and support for new users. Larger teams can request training or account guidance through the general contact channel.

FundRobin grant software FAQs

What FundRobin does

What FundRobin does not promise

Connected funding work, not more admin

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Product & Getting Started

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